Applying for Benefits With SeamlessCompassion (skip to video)

	The Seamless Compassion dynamic interview asks a few simple questions to determine what benefits the user is eligible for. The system collects information necessary to complete various program applications, being sure to only ask relevant questions.
	The finished interview is then routed to the appropriate department or agency for processing, validation and/or certification.
	Complete and approved, type-set applications are generated — ready to be mailed or electronically submitted to the appropriate agency for further processing or benefits disbursement.

Accessible and Fast
The entire SeamlessCompassion solution is accessible from any Internet location, allowing organizations of all types to assist citizens with the benefits application process.  SeamlessCompassion is multi-lingual, making phrases, pages and directions easy for everyone to understand.  Our comprehensive interview removes the redundancy of painstakingly filling out multiple forms, ensuring that applications are processed and benefits delivered at a much faster pace.

Multiple Attachments, Efficient Workflow
SeamlessCompassion allows for the scanning and storing of important documents such as driver’s license or passport pictures within the interview.  Citizens can also fax documents into the system via a toll-free number (documents are automatically appended to the correct record/application).  It’s a marriage of all of the important pieces required for verification in one intelligent online “filing cabinet.”

All information entered into SeamlessCompassion is easily fed to back-end/legacy systems and can be forwarded onto other departments and programs.  SeamlessCompassion gives these outside resources only the information they need or are authorized to view, streamlining the process for everyone.  In addition, all documents can be popped into PDF form, should the need for printing arise.

Dashboards: Visibility and Accountability
SeamlessCompassion’s real-time dashboards allow program administrators to easily view data on applications in progress and other key metrics.

Efficient Outreach Opportunities
Moving beyond efficient technology, SeamlessCompassion enables organizations to take advantage of grants to put more “feet on the street” to maximize eligible benefit participation.  And because the SeamlessCompassion interview is so user-friendly, self-service kiosks can be implemented to put an end to long wait-times and crowded waiting rooms.