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In my previous two blog posts regarding CBMS, I have articulated what I perceive to be the issues with CBMS. I have also suggested a solution that can quickly and cost effectively fix a major piece of the CBMS problem - the troubles related to the application process and front end of CBMS. Since the state contends that the back-end decision tables function as designed, fixing the front end may be all that is required, or not?

In two recent articles by Ann Imse in the Rocky Mountain News titled “Glitches take toll on real people” and “State Data Systems Get Some Glue,” Imse discusses many of the issues frustrating counties’ workers as well as people applying for benefits through CBMS. She writes, “For four years, Colorado’s welfare benefits computer system has been plagued with glitches - ones that are more than just an IT headache. The flaws are a throbbing migraine for the real people seeking help from the Colorado Benefits Management System.”

The articles by Imse are just two of the many other articles that have chronicled the problems with CBMS. So you might ask; “Why would any local software solutions provider want to throw their hat into the contentious CBMS ring?”

Well, the answer is simple. Efficient Forms can solve this problem quickly and cost effectively, and it helps people get the benefits they qualify for faster.

With Efficient Benefits Application Solution Service (eBASS) by Efficient Forms, everyone wins, from the state and the counties to the people seeking benefits and those who are not.

Our goal is to have the eBASS deployed this year, but it will take the counties, states and foundations to come together to help us, help them. Several counties and foundations are already interested in giving us a chance. That’s a good place to start.

For more context, read my previous two articles on this subject: Part 1 and Part 2.

I will normally not use this blog to directly tout Efficient Forms TOP (Transaction Origination Platform), at least not without first trying to make the shameless promotion a bit disguised in a political or pressing issue of the day (as in pretty much the last 4 articles).

But this post is simply a shameless plug… for good reason though!

New Release

Earlier this week I was excited to see the new release of our TOP solution roll into live customer sites without a hitch and on schedule. Both without a hitch and on schedule are about as rare for small or a large software companyies as a no-hitter is in baseball.

Even though the enormous amount of new features will not be realized by all our customers immediately, all will be impressed with the new looks, simpler workflow and new help functionality which will be hard to miss. Under the covers is where a lot of the cool features to TOP reside.

This new release has dramatically enhanced a domain expert’s (or business analyst’s) ability to configure and customize vocabulary, actions and workflow for their TOP powered CEVA (Content Enabled Vertical Application). For me the new release gives Efficient Forms’ TOP even more flexibility and capabilities as Efficient Forms continues to launch TOP CEVAs into more and more diverse industries, solving and automating difficult transaction origination and collaboration issues for corporations, government entities, and entire industries.

TOP’s ability to smoothly hand-off a completed transaction or event to service provider’s ECM (Enterprise Content Management) of choice is also an exciting capability the TOP powered CEVA offering brings to our customers and the ECM industry. TOP gives ECM players (like IBM, EMC, Xerox, Oracle and others) an impressive efficient alternative to high paid professional services custom developers, as their customers continue to demand more and more CEVAs specific to their needs.

Yes, I could go on and on but I won’t. If you want to learn more about TOP check out our web site and or give us a call. That’s it — I am done with the shameless plug without a disguise (for now…).

For more information on Enterprise Content Management see the Gartner Magic Quadrant for Enterprise Content Management, 2007 report